PHO Frequently Asked Questions

Enrolment

    What is our responsibility for assessing eligibility to enrol in a PHO ?
    Do we have to enroll all patients after 3 years?
    When should we re-enroll a patient?
    How do I check a patient's enrolment status with MOH?

Importing you Register into your PMS

    What does the MedTech Register Import DOB error message mean?
    What do I do if I forgot to import my register before the 1st?
    Does everyone have to log off when I do the import?

Recording Ethnicity

    Which of the 3 places should I use to record ethnicity?
    What ethnicity is sent to Karo?
    What should we do if we want to store a more detailed ethnicity?

Reports

    FFS - why is the amount deducted sometimes 0?
    Why do I keep getting FFS deductions after a patient has left the practice?

Other

    What are the key PHO Dates?
    Why is Health so full of abbreviations and what do they mean?